Hi Everyone,
I have been looking into and accessing if we can use on-call scheduling to cover all our needs.
I have built on-call schedules for many groups and the set-up is good and gives the coverage and rotation we need.
However, when I want to look over the "calendar view" - I can only view one groups schedule at a time?
Is there something I am missing to see a compiled schedule view of all members on-call for each and every group at same time?
Do I need to build something to be able to get a "overall view" of all groups?
The only reason I ask is because each of our IT departments has a member on-call for the week, and if a Priority 1 incident happens, we all jump onto a conference call to resolve it together. We would want people to be able to go into On-Call schedule and be able to see/know who is on call for each of the groups just in case they were to miss the original notification of the P1 so we can contact them immediately to jump onto the call.
Let me know what I need to do and how I can fill this need.
Thank you!
-Amanda C.
