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12-27-2023 01:27 PM
Is it possible to create a report that has two different Y axis labels? Perhaps one displaying its label for the Y axis on the left and the other on the right?
I'm trying to combine a couple reports about the same tickets, over the same period of time, one one of them displays the number of tickets in a stacked column per assignment group, and the other shows the amount of time worked per assignment group. Currently we have a dashboard with the two reports next to each other, but would like to create a report so that it shows both sets of data on one report to easily view all the data in the necessary timeline.
When I have been trying to combine the reports using multiple data sets, if one is count and the other is Sum of Time it only displays one of them on the report. As soon as I change it so they are the same metric (time or count) they display both data sets. So I'm not certain if I am just missing a necessary step to make this work, or perhaps not noticing an option I need to use, or if perhaps it isn't possible?
Any pointers/assistance is much appreciated!
Solved! Go to Solution.
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12-28-2023 02:04 AM
Let's attempt the following approach to enable the two sides of the Y Axis.
In your Dataset report, go to the Style tab. Then, check the "Show as a right Y axis" checkbox.
Save and enjoy your result.
Cheers,
Tai Vu
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12-27-2023 01:48 PM
I think not but I would like to hear from experts.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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12-28-2023 12:08 AM
Hi @Travis Michigan ,
As far as I recall, you can enable a second scale (Y axis) by opening your second dataset and goind to Style -> Axis and check "Show as a right Y axis". This would display the two series of data at the scale of each Y axis.
if you instead utilize performance analytics, then you can also have two y-axis whiteout issues.
if my answer as helped with your question, please mark my answer as accepted solution and give a thumb up
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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12-28-2023 02:04 AM
Let's attempt the following approach to enable the two sides of the Y Axis.
In your Dataset report, go to the Style tab. Then, check the "Show as a right Y axis" checkbox.
Save and enjoy your result.
Cheers,
Tai Vu