Can a task be closed automatically?

[sonita]

The client's requirement:   If x = Informational then Open task and automatically close. My question: Can a task be closed automatically in the workflow?

As far as I know , the user can close the task manually , not sureif   a task   can be closed   automatically

[Robbie · Accepted solution]

Hi Soni,

Absolutely. You mentioned you were building this into the workflow. so if that's the case after your 'Create Task' step, the next Step would be a 'Run Script'. In this Run Script you set the state value for the task (just created) to 'Closed Complete'.

Job done.

I'd also check to see if there is any other information like close notes etc to be captured.

Please mark this response as correct and helpful via your post link (Can a task be closed automatically? ) to help others with the same question.

Thanks,

Robbie

[Robbie]

Hi Soni,

Glad you found my response helpful. Is there anything else needed to help close this out?

Please mark this response as correct by clicking on your post link (Can a task be closed automatically? ) and hit 'Correct' to help others with the same question.

Thanks,

Robbie

[sonita]

Thank you all so much!

[sonita]

[Robbie]

No worries. Glad we could help.