Can anyone help me what this reference qualifier means for CI.

rahul16 · ‎08-22-2022

javascript: ['incident', 'problem'].indexOf(current.sys_class_name + '') == -1? '' : 'operational_statusNOT IN' + new OpsStatusFilter('cmdb_ci').by('CreateTask').join()

can anyone help me what this reference qualifier means.

Yousaf · ‎08-22-2022

Hi,

Following checks, if the table current name is incident or problem

['incident', 'problem'].indexOf(current.sys_class_name + '') == -1?

If the above condition is true, it queries all the CIs with operation status = OpsStatusFilter('cmdb_ci').by('CreateTask').join()

OpsStatusFilter is a script include and by is a function inside it. This function will return a list of operational status of cmdb_ci table.

Reference : CI Reference Qualifier on Incident Form

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Yousaf · ‎08-22-2022

Rahul,

Do Mark the answer Correct if you think its applicable and close the thread please.

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