Can anyone tell what is Change Registration Model? How it works and features..

Rashmi11
Tera Contributor

Can anyone tell what is Change Registration Model?  How it works and features..

5 REPLIES 5

EricDohr
ServiceNow Employee
ServiceNow Employee

Change Models help to streamline workflow and include Model States.  Examples include Normal, Emergency, Standard, Change Registration, etc.  

Change Registration is a Change model used to capture change requests in an external system. There are no approvals associated with this model. 

I believe this was introduced in Quebec.  I believe the primary use case is DevOps 

https://www.youtube.com/watch?v=qcON3o2WAzQ

elolba
Giga Contributor

Can you cite a specific example pls? Is it like if we have a PaaS or SaaS engagaement with a provider, if they will be having a change, then we just simply document it as a "Change Registration" since its a change to an external system?

FernandoUrrutia
Tera Contributor

..."Change Receipt" enable/mark your change like "registration change" in others words..if you have one change in others system like jira or hithub wish connect servicenow with this system and register yours changes on servicenow... 

FernandoUrrutia_0-1724885707328.png

 

Más de 5 años de experiencia implementando y gestionando ServiceNow.
Consultor certificado y especializado en la consultoría del producto.

Hello,  Thanks for your explanation.

These changes registered from other system can be visible in change form in some way? they are using CHG number? 

How do they look in ServiceNow?

 

Thanks!