can I add if condition on email script?

[zulhiyatiuwi]

Hello...

Can i add if condition on email script? i have try it, but it not working. Maybe i do some mistake. I try to add condition based on variables value. i try to create like email script in below. but it is not working. I want to show jenis and otentikasi when value of Terkait hak akses is TRUE. But when I try this simple script. notification always show else condition. Help please.

(function runMailScript(current, template, email, email_action, event) {
template.print('<p><font size="4" color="#808080" face="helvetica"><strong>');
template.print(gs.getMessage('Detail ${cat_item} :'));
template.print('</strong></font></p>');

var Terkaithakakses = gs.getMessage('Terkait hak akses');
var Jenis = gs.getMessage('Jenis');
var Otenkasi = gs.getMessage('Otenkasi');
var Informasidurasi = gs.getMessage('Informasi durasi');
var Tanggalmulai = gs.getMessage('Tanggal mulai');
var Tanggalberakhir = gs.getMessage('Tanggal berakhir');

var terkaithakakses = gs.getMessage(': ${variables.hak_akses}');
var jenis = gs.getMessage(': ${variables.jenis}');
var otenkasi = gs.getMessage(': ${variables.otentikasi}');

template.print('<tr>');
template.print('<td><font size="3" color="#808080" face="helvetica">' + Terkaithakakses + '</font></td>');
template.print('<td><font size="3" color="#808080" face="helvetica">' + terkaithakakses + '</font></td>');
template.print('</tr>');
template.print('<tr>');

var ya, tidak;
if (gs.getMessage('${variables.hak_akses}') == 'true'){
ya = gs.getMessage(': Ya');
template.print('<td><font size="3" color="#808080" face="helvetica">' + Terkaithakakses + '</font></td>');
template.print('<td><font size="3" color="#808080" face="helvetica">' + ya + '</font></td>');
template.print('</tr>');
} else {
tidak = gs.getMessage(': Tidak');
template.print('<td><font size="3" color="#808080" face="helvetica">' + Terkaithakakses + '</font></td>');
template.print('<td><font size="3" color="#808080" face="helvetica">' + tidak + '</font></td>');
template.print('</tr>');
}


template.print('</table>');


})(current, template, email, email_action, event);

[Ct111]

Check this example given in wiki for The following is an example script to add users from watch_list as copied recipients.

if(!current.watch_list.nil()){
   //get watch list addresses and add to cc
   var watcherIds = current.watch_list.split(",");
 
   //get user records
   var user =new GlideRecord("sys_user");
   user.addQuery("sys_id", watcherIds);
   user.addQuery("notification",2); 
   //email
   user.addQuery("email","!=","");
   user.query();
 
   while(user.next()){
      //add to cc list    
      email.addAddress("cc", user.email, user.getDisplayValue());}}



PLEASE mark my ANSWER as CORRECT if it served your purpose

[Shambhu5]

Hi,

Have you tried printing some alert (getMessage()), atleast check whether your variables are getting fetched. 

Below are some links, that might help you:

Email Script

If used in Email Script - Community

Please mark my answer as Correct/Helpful in case that works.

Regards,
Vishrut

[zulhiyatiuwi]

This is result of my notification preview

Value is TRUE, but in if condition it take else condition.

[Kamal17]

Hi zulhiyatiuwi,

Try using the below code (true without quotes),

if(gs.getMessage('${variables.hak_akses}') == true)

If its still not working then try printing/logging the value stored in variable 'hak_akses' before you enter the condition part. It might give you a better idea of what is stored inside the variable.

Regards,

Udhay