Can i create an hyperlink in Catalog TAsk Short Description field

[shaik_irfan]

Hello,

Is it possible to create an Hyperlink inside the short description field which should redirect to an article

[Deepak Ingale1]

Hi,

Unfortunately, no, since it is pure string field, HTML clickable link will not work.

If required, you can put HTML type variable and put link there

Note: Please mark reply as correct if it answers your question.

[Harsh Vardhan]

i dont think so, because it's string type field.

but for another approach refer the thread below.

https://community.servicenow.com/community?id=community_question&sys_id=6f2ff269db58dbc01dcaf3231f96...