Can i export KB Article to Pdf file?
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02-06-2019 07:43 PM
Hello.
How can i export KB Article to Pdf file where ITIL users can export the file
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02-06-2019 10:49 PM
Thanks for the links Devyani.
I already gone thorugt that it didnt worked for me 😞
We want to export from UI Page view:
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04-15-2020 08:16 AM
Hi! I am trying to view the Print Friendly Version features link you posted and it looks like I don't have the permissions to view... any insight?
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10-13-2020 10:04 PM
Check out my solution for doing this.

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10-08-2024 03:25 AM - edited 10-08-2024 03:26 AM
Found this article when I was looking for the same thing myself. But I also found one solution to this. Use this link to create a .pdf-file of your KB-article:
https://<instance-name>.service-now.com/kb_knowledge.do?sys_id=<sys_id_of_kb_article>&sysparm_media=print
ServiceNow KB for this is found here:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818411