Can I get an event parameter into a Notification, to use it in the subject or body

dave_edgar
Mega Guru

I have an event capturing SLA info, i.e parameter1 = assignment group and parameter2 = SLA %

So my notification is using parameter1 to send to the assignment group but I want/have been asked to send the % at the time of the email being sent.   So I want/need to send 50%/75% in the subject line.

I can't see a variable to use to add the event parameter into the subject/body.  

Any know?

1 ACCEPTED SOLUTION

ccajohnson
Kilo Sage

You should be able to use ${event.parm2} to get whatever is captured in your parameter2 from your event.


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7 REPLIES 7

ccajohnson
Kilo Sage

You should be able to use ${event.parm2} to get whatever is captured in your parameter2 from your event.


thats what i thought but it's not working which is why i thought it must be something else.


Look at your event logs to determine if these events have something in parameter 2. You may have to adjust your SLA workflow so that it populates the parameter correctly.


arghhh me being daft, was using param not parm


£$^$^%*%*%*&^%&% (lots of expletives)