Can I include a catalog item more than once in an Order Guide

[angie16]

I am creating an Order Guide where I need to have a catalog item included 3 times, each Order Guide rule will have different variables selected within the order guide in order to satisfy approval requirements.  When creating the order guide it allows me to add the CI three times, create the rules and select item variable assignments but when I go into the Order Guide, it's only picking up the first 'rule' of the three and only shows the CI once in the Order Guide.

[AndyB5000]

Angie,

This is a limit when it comes to order guides as you cannot use the same catalog item multiple times.  The longer way to get around this would be to create 3 catalog items for the same thing but modify the name to make them unique.  You could hide two of them from the public catalog to avoid confusion and then, using the same flow for each of them, add the 3 items to the order guide.

Just a thought..

Andy

[angie16]

Thanks for the quick response Andy.  I think creating multiple and hiding them may just work!

[mihirr]

Unfortunately this is tool limitation for order guides, you cannot use the same catalog item multiple times.       

1.  What you can do is create multiple copy of catalog items (item_1, item_2, item_3) as per the requirement but keep the name unique. You don't need to show other copy of items on order guide.
2.  Introduce a variable checkbox 'number' with choices 1,2,3,etc. defining the count of how many items to order.
3.  Create 'Rule base' such that,

• To order 1 item> item is true, 1 is true & selected item is item.
• To order 2 item> item is true, 2 is true & selected item is item_1(Create a catalog client script that marks choice 1 in number as true).
• Similiar for 3 item> make number 1 and 2 checkbox true using client script.

Mark Helpful if it worked for you!

Regards,

Mihir Rathod