can i move a catalog item to a custom application

[abcmh]

I have created a catalog item in the service catalog but due to a major scope change i am now going to need to create a custome scoped application.

So i wanted to know if it was possible to move the catalog item to this scoped app so that i don't have to redo all the work that i have done on the catalog item.

Any input is appreciated.

Thanks.

[Maria Leader]

My question is a bit different. So everyone understands I'm the product manager at my company for ServiceNow so not highly technical but pretty technical. My question is we have created a custom application with the help of a 3rd party integrator and everything is working fine, but now our stakeholder would like to expose a catalog item on the Service Portal to have non-ITIL users enter their data and have that catalog item create a new record in the table in draft status. Has anyone done anything like this before? If so, would like to hear what you did.  Thanks

[webdevbrent]

Getting these on the service portal is a snap really.

Since these records exists in the sc_req_item table you can create a custom widget in the portal and grab the data like this

var reqGR = new GlideRecord('sc_req_item');

reqGR.query();

while (reqGR.next()) {

    .... get the data you need

}

Then you can display it on your portal. Just remember that the table is the same so getting the data should be a lot easier.

[Dan Covic2]

It's not recommended:

"Once you create an app in global scope or as a scoped app, moving from one to another is not recommended. There is no tool available to automatically do this migration. You may have to basically rewrite the entire app if migration is required."

Source: https://www.servicenow.com/community/developer-articles/understanding-application-scope-on-the-now-p...