Can I send the mail through email client template without filling the "To" recipient field?

Anmol12
Tera Contributor

Hi, 

 

I have the requirement to send the mail to cc recipient only without filling "To" recipient, when I try to send the mail from email client template to the cc or bcc recipient without filling the "To" recipient then I am getting the error as "Recipient required in To: Block" as mentioned in below screenshot.

 

Anmol12_0-1682253307571.png

Is it possible to send the mail without filling "To" recipient? How can I get rid of this error?

1 ACCEPTED SOLUTION

Hi @Anmol12 ,

 

You can create a new record in the email address filter table, navigate to the email address filter under system mailboxes and create a new record, refer to the oob record.

KaranChhabra6_0-1682327421826.png

 

If this helped, please mark my answer as helful and accepted solution.

 

Thanks!!

 

View solution in original post

5 REPLIES 5

Hi @Anmol12 ,

 

You can create a new record in the email address filter table, navigate to the email address filter under system mailboxes and create a new record, refer to the oob record.

KaranChhabra6_0-1682327421826.png

 

If this helped, please mark my answer as helful and accepted solution.

 

Thanks!!