can someone explain the concept of skipped records after upgrade

shristy2
Giga Expert

We have the upgrade done to jakarta from helsinki.

There are 692 skipped records.

For incident there are 71 and many more...

i am unable to understand how should i do the evaluation and how the records are connected.

can someone help me in doing that.

Regards,

Shristy

+91-8983212486

6 REPLIES 6

Kalaiarasan Pus
Giga Sage

If you have customized an out of the box component, then it will be skipped during the upgrade.


The first step of any upgrade process is to review the skipped updates and decide whether to merge the updates, skip to out of the box version or retain the customized version.



Process the skipped records list


I know this , but there are 693 records , checking everthing is a huge task , so based on the priority also if we try to check we can end up making some mistake , so how to avoid tat?


Well, I had checked 2600+ records for my last upgrade.



On a different note, if you had already known about how to check and address the skipped updates, you could have mentioned that in the question so that I would have avoided wasting mine and your timing respectively.


I have no idea about it , i just know that when there is an upgrade done one should review the record and solve.



But how to solve is a challenge for me.



I wanted help   in that