Can't display this list Try contacting your system administrator "Instance creation failure for"

Prakash Pareek
Tera Expert

‎10-30-2023 09:36 AM

Can't display this list
Try contacting your system administrator
Instance creation failure for: com.glide.ui.list.graphql.listLayout.ListLayoutSchemaQuery

 

PrakashPareek_0-1698683512417.png

Getting this error while using "Document ID" type for a field in the configurable workspace. The "Document ID" field is working fine in the ui 16 but not in configurable workspace . i have read the kb article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958308 also but how can we find the table or records that have "%" or special character .

 

So is there any way to resolve the issue . Or an alternative than "Document ID" type for the field

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Blessing3
Tera Contributor

2 hours ago

Did anyone find any resolution to this error? I am having the same thing and I agree that the KB Article wasnt exactly helpful since i didnt have a '%' in any file name or widget. 

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