Can't submit my request when using a multirow variable set

[Mathias Vandend]

Hi,

Today i created my first multi row variable set. Everything went ok just untill i wanted to use the veriable set on our serviceportal. My request just won't submit. When I use the desktop version of the request it works perfectly.

If I look at the console I see the error:

Could not find UI Action: submit

For testing purposes I've created a new catalog item and added a new multi row variable set with just 2 text fields but I get the same error. Could someone help me out please?

[Jace Benson]

Is the item widget customized? 

[Mathias Vandend]

Hi,

Yes the widget is a custom widget

[Jace Benson]

You may need to revert to the OOB widget and re-customize to allow this to work.  That would be my way of trying to find the problem at least.

[Mathias Vandend]

Well we found the issue

Our customed widget was a clone from the catalog widget in servicenow.

We took a look at the widgets and saw that there was a new version of the catalog  widget. We took the new widget and changed that to our needs and the problem was solved.