Can we able to pull the variables from interaction to RITM

[PRAGHATIESH S]

Hi,

I created a record producer to generate Interaction record. Once interaction created using "Create Request" button, I am converting into Request.

Can we able to push the variables from Interaction to RITM while converting. Is it possible?

Some one give any suggestions.

[Community Alums]

Hi @PRAGHATIESH S ,

Please follow the solution mentioned:

https://www.servicenow.com/community/developer-forum/pull-variable-from-another-requested-item-recor...

[Community Alums]

 Hi @PRAGHATIESH S ,

• You can use g_form.submit() in the UI action code to execute both client-side and server-side code when the button is clicked.

• 
• check this for gftsubmit ->https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1005843 

• You can call the server-side Script Include using the client-side code.

'