Can we change Catalog Builder default filter?

matthew_magee1
Giga Guru

Hey all,

Using Catalog Builder. The default catalog item list filter looks like this:

matthew_magee1_0-1686147981636.png

 

We can make changes to the filter and create a filter for myself, a group, or everyone. This is goodness.

However, I want to change the default filter (like the one above) for EVERYONE when they begin using catalog builder.

I do not see a way to change the default filter for Catalog Builder.

My use case is that we have 200+ catalog items and I'd only like our catalog builder user to see about 25 of those catalog items. Less is more in this case.

 

If anyone has any input/suggestions, please let me know-

Thanks much

4 REPLIES 4

sourav1999
Mega Guru

Yes, you can change the default filter in the Catalog Builder. To do this, go to the Catalog Builder page, click the 'Filter' button, and select the desired filter from the drop-down menu.

Bullet Point List:
• You can change the default filter in the Catalog Builder
• Go to the Catalog Builder page
• Click the 'Filter' button
• Select the desired filter from the drop-down menu

 

For asking ServiceNow-related questions try this :

For a better and more optimistic result, please visit this website. It uses a Chat Generative Pre-Trained Transformer ( GPT ) technology for solving ServiceNow-related issues.

Link - https://nowgpt.ai/

 

For the ServiceNow Certified System Administrator exams try this :

https://www.udemy.com/course/servicenow-csa-admin-certification-exam-2023/?couponCode=NOW-DEVELOPER

Thank Sourav4.

You kind of outlined what I've already tried. I'm also trying to eliminate the need for my catalog builder users to select a filter (they will forget to do this). Whereas what I really want is a new default filter to be used whenever CB is used.

Hi Matthew,

I am trying to do the same with this but selecting a default filter for the catalog template selection. Did you manage to find a solution to this?

Hi,

 

Did you already found a way to change the default filter in catalog builder.

 

Many thanks!

-Jo-