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3 weeks ago
Hello! i want to know if in Security Incident request we can change position or make it a tab in a related list in form the security response task to make it more visible to the user at first site without scrolling long time ?
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3 weeks ago
No mate, we can't do that. The out-of-the-box (OOTB) design is intended to display the related lists only at the bottom of the form. This is the standard platform behavior, and there isn't a supported way to move them elsewhere without customization. @MalikB
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
Hi @MalikB
Unfortunately its not possible. Here Servicenow OOB Related List , you can not change. It is not supported .
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
are you saying you want the form to auto-scroll at the bottom when it loads so that user sees the related list?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 weeks ago
our client ask us if its possible to how the tasks incident in the top of the form they dont want to scroll all way down because the activities gonna be alimented by lot of data by REST API
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2 weeks ago
I doubt there is any way to do.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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2 weeks ago
Hi @Dr Atul G- LNG little update we could change related links for incident task position by changing the configuration of related lists
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a week ago
@Dr Atul G- LNG well we just did it by using configuration related list
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2 weeks ago
@Ankur Bawiskar @Tanushree Maiti @Dr Atul G- LNG thank you all for your responses another question can we activate it by default instead of waiting until we click in the related link to show the tasks?