We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Can we change position of Security incident task related links into a realted list in form?

MalikB
Tera Contributor

Hello! i want to know if in Security Incident request we can change position or make it a tab in a related list in form the security response task to make it more visible to the user at first site without scrolling long time ?

3 ACCEPTED SOLUTIONS

No mate, we can't do that. The out-of-the-box (OOTB) design is intended to display the related lists only at the bottom of the form. This is the standard platform behavior, and there isn't a supported way to move them elsewhere without customization. @MalikB 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

View solution in original post

Tanushree Maiti
Tera Patron

Hi @MalikB 

 

Unfortunately its not possible.  Here Servicenow OOB Related List , you can not change. It is not supported .

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

Ankur Bawiskar
Tera Patron

@MalikB 

are you saying you want the form to auto-scroll at the bottom when it loads so that user sees the related list?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

9 REPLIES 9

our client ask us if its possible to how the tasks incident in the top of the form they dont want to scroll all way down because the activities gonna be alimented by lot of data by REST API

I doubt there is any way to do.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Hi @Dr Atul G- LNG little update we could change related links for incident task position by changing the configuration of related lists

 

Capture d’écran 2026-07-08 à 10.57.10.png

@Dr Atul G- LNG well we just did it by using configuration related list

MalikB
Tera Contributor

@Ankur Bawiskar @Tanushree Maiti @Dr Atul G- LNG  thank you all for your responses another question can we activate it by default instead of waiting until we click in the related link to show the tasks?