Can we change the particular variable in RITM when it is loaded

Saisanjana Pinn
Tera Contributor

I have a requirement for changing the user details feild in the RITM when we load the RITM. The current user details need to be updated in that variable. The variable type we are using is Multi line text.

 

 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Saisanjana Pinn 

 

Yes , but why we need to change the details that is more important.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @AG- LearnNGrow,

 

The user details will be changing right?

So whenever we open the RITM, the requestor present details need to be updated in the RITM.

 

Hi @Saisanjana Pinn 

 

Question is same , why The user details will be changing right? , once request submitted it created. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Anurag Tripathi
Mega Patron
Mega Patron

HI , can you add more details explaining the use case?

BAsically, yes on load or ritm you can add data to a variable. But question is 

What data?

to what variable?

when?

how many times?

Under what condition?

 

-Anurag