Can we create Automated test framework (ATF) test cases for Agent Workspace?
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‎10-07-2019 06:07 AM
Hi All,
Has anyone tried creating test cases for Agent Workspace?
Thanks,
Kumar
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‎03-10-2020 11:14 PM
Hi ashwanikumar,
Did you find the way to create test case for Agentworkspace?
If so can you share with me as well the sample one.
Thanks,
Abhishek

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‎03-11-2020 07:03 AM
In Orlando, you can test workspace forms with the one of the form steps. Pre-Orlando I would try using the page inspector and custom ui tests to see exactly what you can test in workspace.
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‎09-09-2020 03:38 AM
Given the Orlando release notes I suspect that this was not available in New York:
"Changed in this release
Form category
Some test steps under the Form category now let you select an available workspace."
As advertised Orlando, will allow you to test Agent Workspace functionality:
- Add a Form 'Open...' Test Step and select 'Agent Workspace' from the 'Form UI' drop down.
NB Currently custom workspace functionality is broken (PRB1418619).
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‎02-04-2021 09:10 AM
The way to ATF Agent Work-Space is by selecting Form UI = Agent Workspace instead selection a Standard UI . This will open a record in Agent Workspace view.