Can we create metric definitions on custom tables

[suraj 7588]

Hello,

I've a custom table which is not extended from task table.

I want to track changes on few fields of that table. So I created a metric definition for same.

I've cloned business rule 'Metric events' as well for my custom table. But as per my definition (its just field duration) metrics are not getting created.

My question is,

Does metric definition works for non task extended tables?

[Dr Atul G- LNG]

Hi @suraj 7588 

Out-of-the-box, the working of Metrics is limited to Task extended tables. Out-of-the-box also several Metric Instances are active and collect Metric Definitions. You might not even be aware of this! Navigate to "Metrics > Definitions" to see what already has been captured on your instance out-of-the-box.

https://www.servicenow.com/community/developer-articles/metrics-on-non-task-tables/ta-p/2308846#:~:t....

[Ankur Bawiskar]

@suraj 7588 

yes there are limitations

but here are some workarounds, they should help you for your custom table

Metrics on non-Task tables 

Unlock Powerful Metrics for Non-Task Tables with ServiceNow 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@suraj 7588 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.