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Can we edit download thing for Pie chart

Devansh00
Tera Contributor

Hi all,

Is it possible to edit download or export from pie chart component in UI builder

attaching SS for reference.

When i'm downloading into excel it is getting only My Cases and 39 into 2 rows but instead of i want to download 39 records not only numbers

Devansh00_0-1785757064153.png

 

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

I doubt we can make this change, as it looks like this is the intended functionality to display the count to the user. and show at downlaod.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Ankur Bawiskar
Tera Patron

@Devansh00 

is this on workspace or platform analytics dashboard?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@Devansh00 

If it's Pie Chart etc then ITIL user is able to Export it as CSV, JPEG, PNG, Excel and complete rows come there

AnkurBawiskar_0-1785758317777.png

But if it's single score then it has option for CSV and Excel and when clicked, it only shows 2 rows and it's OOTB platform behavior as Single Score doesn't show the actual table data but just count

AnkurBawiskar_1-1785758449204.png

 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Tanushree Maiti
Tera Patron

Hi @Devansh00 

 

The Pie Chart/Data Visualization component exports only the aggregated data displayed in the chart and not the underlying records.
OOB, there isn't a way to export all 39 case records directly from the pie chart download action.
 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti