Can we edit/write to an attachment in servicenow

Aparna45
Tera Contributor

Can we write or edit an attachment in servicenow?

5 REPLIES 5

Kalpesh B30
Tera Contributor

Hello @Aparna45 ,

 

As I know, if you talked about CSV & Excel format as attachment. Then the answer is No, ServiceNow don't have functionality to edit the attachment.

Once you save the attachment, it creates Attachment record at sys_attachment table.

 

Thanks,

Kalpesh B

 

Kalpesh B30
Tera Contributor

Hello @Aparna45 ,

The answer is no. We cant edit the attachments in the servicenow, it only create the record in the sys_attachment table.

 

Thanks ,

Kalpesh B

Slava Savitsky
Giga Sage

No, you cannot edit the attachments directly in ServiceNow.

Community Alums
Not applicable

Hi @Aparna45 ,

 Unfortunately NO!! You cannot edit it directly in ServiceNow.

However, there is a custom solution mentioned in the article , please do refer:

https://www.servicenow.com/community/now-platform-articles/document-editor-edit-ms-office-attachment...