Can we find what version of TLS is used in our ServiceNow instance?

Cort1
Tera Expert

Setting up a web service API integration and needed to know the Transport Layer Security version. Thanks

1 ACCEPTED SOLUTION

If in Chrome, go to More Tools -> Developer Tools -> Security Tab, and it will show a "Secure Connection" information. For instance, this community:



Secure connection


The connection to this site is encrypted and authenticated using TLS 1.2 (a strong protocol), ECDHE_RSA with P-256 (a strong key exchange), and AES_256_GCM (a strong cipher).



Thank you for the response, although there was a lot of references to TLS and SSL in articles on the community and in HI, I wanted to know the exact version being used.


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3 REPLIES 3

HarshTimes
Tera Guru

HI Cortney


Servicenow uses SHA-2 version of SSL/TLS.See the below link for more details.


ServiceNow KB: SSL/TLS encryption on instances (KB0563633)



Also, I found that servicenow uses "Opportunistic TLS" for the mail server .See the below link


Basic email setup



Find the below link to know about the opportunistic TLS


Opportunistic TLS For Email Security | Dyn Blog




Regards,


Harsh


If in Chrome, go to More Tools -> Developer Tools -> Security Tab, and it will show a "Secure Connection" information. For instance, this community:



Secure connection


The connection to this site is encrypted and authenticated using TLS 1.2 (a strong protocol), ECDHE_RSA with P-256 (a strong key exchange), and AES_256_GCM (a strong cipher).



Thank you for the response, although there was a lot of references to TLS and SSL in articles on the community and in HI, I wanted to know the exact version being used.


Ashok B
Kilo Contributor

Hi 

We are going to enable Mobile Agent app for IT Staff, Security has raised concern that we are unable to confirm the TLS version. I can see Web that it's uses TLS 1.2 but need TLS version details for Mobile app.

Can you please help me to find TLS version for Mobile Agent APP.

 

Thanks 

Ashok Bara