Can we format multi line text field in email script?
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10-04-2022 02:48 AM
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10-04-2022 03:05 AM
Hi,
how are you printing the multi line text field in email body?
are you directly using ${fieldName}?
If yes then it won't by default show new lines
You need to use email script and try to replace the new line \n with <br/> and then it would show
example
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader