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Resolved! service portal sn-avatar

Hi All, Need help in using the <sn-avatar>. See the attached image. No matter which user I add, it is always displaying the current user image. Not sure where I am going wrong.  I have used the below code:  HTML:  <span class="navbar-avatar"> <sn-ava...

dheeraaj by Giga Expert
  • 4393 Views
  • 5 replies
  • 1 helpfuls

Importing Time / Date data

I am importing data from Excel.   The problem I am having is errors in the import log...I am looking in Excel and the format of the field is2010-03-11 10:26:28And in my transform map I have specified the date format seen below, so i am confused why i...

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Resolved! Deleting ACLs doesn't work help!

I have a table I created in a scoped app and when I was creating this table I selected "Create Access Controls" checkbox in the Controls tab. After some thinking I decided that users should not be able to create or delete records in this table so I e...

Brianlion by Giga Contributor
  • 2496 Views
  • 3 replies
  • 1 helpfuls

Resolved! How can I join 3 tables in a Database view

Hello community ! who can help and tell me how to join 3 tables in a database view,  Check the screenshot you will see that my where clause is missing something no idea what it can be any help would be highly appreciated !!  thanks 

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Yanal by Giga Guru
  • 6984 Views
  • 4 replies
  • 0 helpfuls

Resolved! Third party User need to update the RITM(requested item) to service now instance using scripted web service.How i can achive this please help me out.

Third party User need to update the RITM(requested item) to service now instance using scripted web service.How i can achive this please help me out.Example : suppose he want to update comment field so for that he will provide ritm number as a input....

Nana5 by Mega Guru
  • 7327 Views
  • 21 replies
  • 14 helpfuls

Approval widgets saving comments twice

Hello,    I've updated the Approval Info widget and added a comment field, but when I add a comment and reject or accept a particular approval request, the comments are updated twice. I checked for UI Action, Client Script and others but cant find a ...

Aanchal3 by Kilo Contributor
  • 2718 Views
  • 13 replies
  • 1 helpfuls

How to remove GMT after date & time on notification

Hi All, i have two "Date/Time" fields (EST time) on Catalog Item. when i try to call those variables on Notification Through Email script the format is as below Start Date/Time: 2019-12-25 06:59:29 GMT End Date/Time: 2019-12-26 06:59:31 GMT here time...

Resolved! Add additional comments field on change form

Hi All, I have to add additional comments field in change form as same as it is present in incident.   I have to add this in change form in the related list. Please help me.

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Ashwini8 by Tera Contributor
  • 4419 Views
  • 6 replies
  • 0 helpfuls

Is it possible to put timer in ATF

Hi Team I am running an ATF test on Service portal where I enter user's unique number and click a button, lets assumer "Data gather", this does a rest call to a third party and retrieves data about the user. The issue is that this is an async call an...

Community Alums by Community Alums  
  • 4987 Views
  • 2 replies
  • 4 helpfuls

custom database index does not included into update set

Hello,I have custom table with fields f1, f2I have to prevent duplicates in table among all records (duplicates of full pair values, not among f1/f2 fields separately)I creates Database Index for pair (f1, f2)Looks good, but now I cannot see this ind...

antonbabanov by Kilo Contributor
  • 2956 Views
  • 3 replies
  • 3 helpfuls