I have developed a Widget based on many of the examples available in the community that displays results from an external REST API call. The widget reacts appropriately (it updates based on the selection in a field on the form), but I am having a dif...
Hello, I've been struggeling with this issue for a long time and can't find a fix - I need to create a report based on the Problem and Incident tables. All I need to do is create a database view with the records listed from incident and problem - wit...
How do i pass multiple parameters in api call?
I used an ACL to hide Employee Fields from a basic Employee on our Employees Table Here's the ACL Condition Script Here's what the Basic Employee sees on the Service Portal How can I write a filter to the Data Table from Instance Definition Widget ...
How to add 5 days to a date field in a scoped application, while using the calculated value field? This is what I currently have. //Take current date in the site visit field and add 5 days, the result is then displayed on site visit report due date f...
Hi SNOW Champs, I have a requirement where the Multiline Text in the Catalog Item should be populated based on the checkboxes selected. Example, I have three checkboxes, so whenever I select any of the checkboxes or maybe multiple, than the checkbox...
All, I created a script include below to return the sys_ids of the users where their group has a 'group type' = Problem Manager. I have added the group type to those specific groups. However when selecting the Problem Manager field the list is e...
I need to have a task with an editable field, the same field should be read only on the next task
We have the Service field on our incident form. One of the services in the table is "SAP". I want to restrict the selection of SAP as a business service in an incident to only those users that have the role "sap_authorized_user" (this is a new role...
On my record producer I have a several mandatory fields. Generally a mandatory field has a red asterisk. Some of the fields mentioned below have red and grey asterisk both. Expected behavior- All fields should have red asterisk. Once the field is fil...
Hello, I have a duration field on a record producer. I need to hide the minutes and seconds part of the duration field. I tried using the standard method which is an on load client script: g_form.getElement('Insert element name here').style.display =...
I apologize for the long post. I'm trying to add a schedule into my current script include and can't seem to get it working correctly. I need to look at a date variable and if it's less than 7 business days, mark a yes/no field as 'yes'. It works...
Hi All, We have an Approval process based on Change Request's Assignment group. Which is defined during the creation of the Change Request. However, Change Manager has the ability to change that Assignment group when it moves from Draft to Assess. Th...
Hello, I have a duration field called 'days'. I need to convert the number of days into hours and then set a separate integer field to that number. 1 day should = 8 hours. Example: The user enters 5 days and presses submit, the after insert business ...
Hello, I am currently preparing the implementation of SN Knowledge Management. Is it possible to archive an article? If an article has not been viewed for a year, for example, can it be archived? I didn't find anything in the documentation or the com...
