Has anyone ever used a mid server to import image files from a network share? We have employee photo images (*.jpg) stored on a network share and each image is named with the employee's #, which is stored in our ServiceNow user record table. For ...
Background I am working on a solution to download a file (a word doc) from a remote FTP server and attach it to a record in ServiceNow. After much searching I have concluded that the functionality to download from FTP does exist in the OOTB processor...
Good morning developers, I have a quick question about Flow Designer. I created a Catalog Item that once the user clicks submit, the Parent Record is created, along with two child tasks that are going to two different departments. My problem is that ...
We recently cloned over our development instance. One of our scoped apps was not exported as an update set so we could restore it after the clone. Production was at version 1.2.7 when we cloned, but the latest published version is 1.2.7. Version 1.2....
I have kind of a tricky situation. I have a Catalog Item that when submitted (from the Service Portal), automatically creates and pre-populates a MRVS. Then, via the workflow, a Task is assigned to a particular team to complete the filling out of t...
Hi All, 1)I am facing issue with Tags in a report which is scheduled for a user. Although tags value is visible when user is creating a report and running it in ServiceNow. But, when a report is scheduled and user get that report via email, if user o...
I have a record producer that creates a data_source record, but I also want to create a problem ticket under certain circumstances. I accomplished this in the Record Producer's script section. Simplified code: if(producer.u_type == 'Create Problem'){...
Hello All, I would need your help in developing one functionality to export the data to word format.Like we have pdf and XML export,I would like to do in word. Could you please suggest if anyone has developed it before?Thanks in advance.
Hi All, In the Service Portal form user want to submit or save the form even mandatory fields are not filled. Please help me with how to achieve this scenario .? Thanks Ramesh R
I'm querying sys_audit using GlideRecord in a background script and wish to retrieve the display values of the sys_audit.oldvalue and newvalue fields, for selected columns. e.g. if the tablename is 'incident' and 'fieldname' = 'state, the oldvalue f...
I'm fetching custom table record using SOAP message and calling it form scheduled script. It runs every 3 days and update/insert record in custom table which is having only 100-150 records. Now most of the records don't get changed frequently is sour...
Hi Experts, Need to clear off the empty space when a widget becomes hidden due to user criteria. Please find the attached image. I want to know if there is any way the layout gets auto arranged after the widget gets hidden. Currently it is becoming ...
Hi All, We are trying to use the server side service portal function $sp.getFields for table the is part of scoped application. This function usually return JSON of specified fields with field name and value. when trying to use it for table that is ...
sailpoint.connector.InvalidConfigurationException: [ InvalidConfigurationException ] [ Possible suggestions ] Make sure resource mentioned in the URL is available on the ServiceNow instance. The URL resource is //api/now/v1/import/x_sapo_iiq_connect_...
Hi, I have many incidents in one Servicenow instance. I want to create Problem from one incident and link other related incidents to this problem. I want to do this all not by UI. But by any REST API or by any Script triggered on REST API call. Pleas...
