Hi all, We've recently moved all of our non-role users to the service portal and have kept all of our users with roles on the standard UI. I'm looking for a way to allow for our URI_REF links in our email notifications to be able to direct Self-Servi...
When a users types in the value they are searching for, they cannot find it. For example, They enter "Bahamas", but they don't see it in the list. If they enter "The Bahamas" it displays in the list. Is there an attribute that searches "contains"?
On Kb articles, there is a button "Create Incident" Once we click on it, it opens incident form on the same page. url for the same comes from "glide.knowman.create_incident_link" property. for eg: this is the url: incident.do?sys_id=-1&sysparm_query=...
I am attempting to modify the "Create Incident' button from the Knowledge Article view.My GoalMy knowledge article form is going to have a custom form section that dictates the categorization and template that a given INC record is pre-loaded with wh...
I set "javascript:gs.getUser().getCompanyID()" in the Default Value field to automatically populate company name of logged in user into a table form, however, the result shows sys_id of the company name... I would like to get just company name (NOT s...
Hi, I want to show maximum number of records for a particular table in list view so that user can 'select all records' at a time and perform operation. I tried with 'number of records per page', but it is allowing me to display maximum 100 records o...
Hello, Does anyone know how (or if it is possible) to search an array for partial matches? I have 2 workflow if activities based on a list collector variable selection that routes approvals. The list is locations which are separated by "shop" or "o...
I'm trying to create a powershell script that will create Change Requests. I am using the REST explorer to generate the sample powershell script. But it is erroring out. After doing some google searches it appears that the REST explorer example is br...
I have users that asked for Visual Task Boards to be set up recently, but now when attempting to drag and drop between lanes they get a UI Policy violation error message. I don't know what causes this, since mandatory fields are filled in, and there ...
hi all, is the access to 'window.location' restricted in client scripts? my use use is to get the paramters from the URL and then process the information. I get below error when i try to use the 'window.location' object in the code. what is the worka...
I am trying to write an onChange client script to make a select box field in a catalog item display a specific choice when another select box variable is chosen on the item. If a specific shipping address is selected, I need the company name to chan...
I have several forms where we have a list of checkbox variables so the user can select multiple options. Is it possible to change the label with a catalog UI Policy while keeping the list functionality in tact. Example: Our access forms contain lis...
Hi, I have a requirement for setting a field value as 5 business days minus the set date on the another field on a catalog form. For example- If the Delivery_Date is set as 11-15-2019, the Actual_Start_date should be 11-08-2019, taking into account t...
Dear Developers, I want to know by which team , the SLA got breached. I want to report when the sla got breached and by which team. e.g. Incident is assigned to Group A, ticket got breached here . Then it is assigned to Group B. the ticket will re...
hi,how can i get the method names present in this package.is there a way in servicenow to view a package ?even via background scripts ?
