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Hi All,
Currently we have the below reference qualifier defined for the Config Item field in Incident form. We need to add 5 more conditions as part of a new requirement and we are unable to do so because when we add more conditions and save, the changes are not getting saved.
We figured out that this could be because of the field length of the Reference Qualifier condition field in the Sys Dictionary table. However, when we tried increasing the Reference Qualifier condition field length to 1000 the changes are not getting saved in our instance. However the same solution works in personal developer instance. Should we not modify the field length of any field in sys_dictionary table ?
Will the HI portal team be able to help ? Any other suggestions /workaround for the above problem
