Can we move attachment record thru update set or using any other method

[psjajda]

HI,

We have more than 100 records in table with attachments records added to them. Can we move or migrate those records from one instance (Dev) to Test instance except cloning ? If yes let me know how can we achieve it?

Pankaj

[srinivasthelu]

Hi Pankaj,

Have you tried XML import?

The related tables are sys_attachment, sys_attachment_doc

Steps:

Find the right record for the particular attachment you are looking from those tables.

Export to XML

Import them in another instance.

PS: As attachments are added to some base records, the other system also need to have those base records imported to show them in the UI.

[srinivasthelu]

Please do not hesitate to ask follow up questions or mark this as answered, once verified 🙂

[psjajda]

Sure.

It is 9 month old query and already resolved a long back by using the same solution (as you provided). So just considered as Helpful.

[Pradeep Sharma]

Hello Pankaj,

You may find the below thread helpful.

SN Pro Tips — Understanding Attachments in ServiceNow