Can you import tag-based application services?

[Robert Campbell]

We want to import a bunch of services. The reason we want to import them is because we have a bunch of "parent" services that we want to have a recognizable name. We would really love to import the service families too but we would settle with just the application services. 

We have a spreadsheet with all the service fields filled out and we are importing the business services but we also wanted to import the application services and then follow up by adding the service families to the application services to allow for mapping the child services/microservices. If we could import everything and then have discovery maintain it, that would be great. 

There are multi-tiered business services that have a one-to-one relationship from parent business service to parent application service. There's a service family that identifies the Kubernetes services for each of the parent application services. The service family creates "child" application services that are consumed by the parent application service which maintains the "build" of that child application service/microservice. These child application services/microservices maintain the cloud name but the parent application service has a friendly name very similar to the parent business service. 

Currently, in our test case, we are loading/importing all of the business services and then manually creating the parent application service and the service family and adding that service family to the parent application service and selecting the service candidates to be mapped to the parent application service. We would like to remove as much of the manual process as possible. We do load the parent-to-parent relationships between the business service and application service but that is it. 

[Robert Campbell · Accepted solution]

Yes.

You have to set your import map's target table to Automated Business Service [cmdb_ci_service_auto]. After they are imported, you can then setup the population method.

Note: If you have set up service families using the categories you wish to use now to populate these new services, you will need to set up a new service family for each service. 

You will not be able to set the tags directly on the application service. 

However, if you do not have service families set to use the categories you plan to use for the new services, you can set the tags directly on the application service.