'Cancel checkout' Button deletes the actual CI not the draft of service builder

Med99
Tera Contributor

When a user edits a Business Service  in the Service Builder and then clicks on "Cancel Checkout", the original CI (not the draft) is deleted. This behavior occurs for some legacy records but not for newly created ones. What could be the problem and how to detect the cause ? Thank you 

 

Med99_0-1743694981300.png

 

 

0 REPLIES 0