'Cancel checkout' Button deletes the actual CI not the draft of service builder
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-03-2025 08:41 AM - edited 04-03-2025 08:43 AM
When a user edits a Business Service in the Service Builder and then clicks on "Cancel Checkout", the original CI (not the draft) is deleted. This behavior occurs for some legacy records but not for newly created ones. What could be the problem and how to detect the cause ? Thank you
0 REPLIES 0