Cancel workflow with UI Action

[palmen]

I've got a requirement to be able to cancel a workflow at any given time during the time the workflow is active.

I found this thread which gave me more or less all answers on how to do this.

UI Action Cancel Workflow

What I need help with is that all open tasks in the workflow should be closed with a specific close note, but the ticket shouldn't get the same close note (it should still be blank).

My current code is as follows

function cancel(){   
     if(confirm('Are you sure you want to cancel the New Supplier process?')){   
         //Call the UI Action and skip the 'onclick' function   
         gsftSubmit(null, g_form.getFormElement(), 'cancel_new_supplier'); //MUST call the 'Action name' set in this UI Action   
         return true;   //Abort submission   
     }   
     return false;   
}   


// Server side code   
if(typeof window == 'undefined')   
     cancelNewSupplier();   


function cancelNewSupplier(){   
   current.active=false;   
   current.state=4;   //Closed Incomplete
   new Workflow().cancel(current);
   action.setRedirectURL(current);   
   current.update();   
   gs.addInfoMessage('The New Supplier Process has been canceled.');   
} 

The function cancelNewSupplier() set the same state to all open tasks and the ticket which is OK, but the close code should only go to the open tasks.

How do I achieve this?

I tried with the following code but it only set the close notes for the ticket

current.close_notes='New Supplier Process were canceled by SCM';

[Kalaiarasan Pus]

Did you try what Robert suggested like below ?

function cancel(){  

  if(confirm('Are you sure you want to cancel the New Supplier process?'))

{  

g_form.setValue("close_notes", 'any text here');

gsftSubmit(null, g_form.getFormElement(), 'cancel_new_supplier');

}  

else

{

  return false;

}  

}

[palmen]

Hi, if I do it like that it doesn't do anything at all.

Since the UI Action is on the u_supplier_ticket table and I want the close notes on the u_supplier_task table (which is extended from u_supplier_ticket) I would assume this won't work anyway.

[Kalaiarasan Pus]

Was this ever mentioned before that you want to update notes on task ? I might have missed it, if it was..

1. while (gr.next()){  
2.   gr.state = 4; //Closed Incomplete  
3. gr.close_notes='Some Text';
   
4.   gr.update();  
5.   }  

[palmen]

This is from the opening posts, maybe I wasn't clear enough

What I need help with is that all open tasks in the workflow should be closed with a specific close note, but the ticket shouldn't get the same close note (it should still be blank).

Problem is when I do it like that (which is the most logical way to do it) it will keep on creating all the remaining tasks in the workflow and close them right away as well since the workflow isn't already canceled.

When I try to cancel the workflow before doing anything to the tasks it won't write the close notes but it will change the state. Se my post from Sep 3, 2015 11:12 AM

[Kalaiarasan Pus]

Okay .. I guess some business rule is misbehaving here .. Follow the below approach and let me know how it goes.

Query and Close all the task first and use the below lines to add the closure notes and stop any business rules from running.

• gr.close_notes='Some Text';
• gr.setWorkflow(false);
  
• gr.update();

Next, cancel the workflow

new Workflow().cancel(current);  

And now update the details on the main request

1. current.active=false;  
2. current.state=-7;   //Review  
3. current.close_notes='Flödet för Ny Leverantör har avbrutits av SCM, alla icke utförda arbetsorder har automatiskt stängts';  
4. current.update();  
5. action.setRedirectURL(current);  
6. gs.addInfoMessage('The New Supplier Process has been canceled.');

This should work