Cancle and OK button in Business Rule

[Ujjwal1]

hi,

i need to add alert with Cancel and Ok  button on change of state on incident table.

please  suggest on implementing confirmation , via Business rule.

Thanks  

[Runjay Patel]

HI @Ujjwal1 ,

You can achieve it via client script. Business rule runs at server end so we can not alert it.

Use below code in onchange client script on state.

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == oldValue) {
        return;
    }

    var answer = confirm("Are you sure you want to change the state?");
    
    if (!answer) {
        // If user clicks "Cancel", revert to the previous value
        g_form.setValue('state', oldValue);
    }
}

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Runjay Patel - ServiceNow Solution Architect
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[Viraj Hudlikar]

@Ujjwal1  - BR is for server scripting what you asking is more towards client side scripting so you would need to create a onsubmit client script.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.