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Cannot find "Print Friendly Version" option

rev3
Mega Expert

Hello All,

When i try to export to PDF and print the Requested Item form, it is not including variables.

I looked into this KB ServiceNow KB: PRB593090: Export to PDF does not include variables (KB0553606)

As mentioned in the workaround "Printer friendly version" has to be selected.

I am not able to find it. I am in Helsinki patch 5.

Any information if this is not available in Helsinki.

Thank You

1 ACCEPTED SOLUTION

darius_koohmare
ServiceNow Employee
ServiceNow Employee

Did you press the gear in the upper right, then select printer friendly version from the popup?


Screen Shot 2017-01-16 at 3.17.51 PM.png


View solution in original post

3 REPLIES 3

darius_koohmare
ServiceNow Employee
ServiceNow Employee

Did you press the gear in the upper right, then select printer friendly version from the popup?


Screen Shot 2017-01-16 at 3.17.51 PM.png


Bharath40
Giga Guru

Hi,



You can select that when you click on Setting on top right corner and option for printer friendly version.


Please mark correct or helpful if you feel it is solved.


printer.PNG


Thank You Bharath and Darius for your solutions.