Cannot log into my developer instance

[David Barclay]

Hi,

I cannot log into my developer instance.  When I try to, it is forcing me to change my password, however it has locked my userID as "admin" and won't let me change it.  My ServiceNow ID is not "admin."  Can anyone help?

[Dr Atul G- LNG · Accepted solution]

Hi @David Barclay 

You can reset the admin password and once you login you can change the specific user password as well.

[David Barclay]

Atul - thank you very much for the assistance.  Your information helped me solve my case, thank you again.

Regards,

David

[Dr Atul G- LNG]

Good  to know @David Barclay and thanks for marking my answer helpful and solution.

[AndersBGS]

Hi @David Barclay ,

Please go to https://developer.servicenow.com/dev.do#!/home and select start building when your instance is online. This should open det instance directly from det developer portal.

Alternative, click in the top right corner to manage the instance password:

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders