Cannot move Update set to a different scope??

Ravi151
Kilo Contributor

‎03-04-2020 09:24 PM

Hi ,

 

I have a  issue Cannot move update to a set for a different scope. 

Customer Update
sys_search_context_config_e1a2c1962f1780108490dcb6f699b610  .
I want to move scope from default to Ydc which is a private scope .
Have no clue how to do this .
 
any suggestion is appreciated .
Thankyou ,

 

 
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Anil Shewale
Mega Guru

‎03-04-2020 09:35 PM

 

you will need to go to the update set you are trying to fix, add "application" to the list view on the related list and find the one that is not global. you will then need to go into that customer update, add the field 'application' and change it to "ydc".

 

https://community.servicenow.com/community?id=community_question&sys_id=2355c7addbd8dbc01dcaf3231f96...


Mark my ANSWER as CORRECT and HELPFUL if it helped

 

Alfonso Perez
Tera Contributor

‎03-28-2020 12:04 AM

I thing I found a way to do it easy....

I changed the application in the Customer Update record (records) I wanted to move to Global. 

Application in the customer update record is not shown by default, you will probably have show it in the list view or in the record view.

I moved the Customer Update records to the new update set and then I changed the Application back  as it was in the original update set.

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