Cannot select and copy text in Edge v131

Rain Vaine · ‎11-18-2024

Hello experts,

We encountered a weird behavior while using Edge v131 browser. When trying to select a text to be copied using the cursor, it is not working. As you can see there a watermark showing it can't be copied.

It is possible to copy either by using a short cut or utilizing the keyboard.
But supposedly you should be able to select and copy text via dragging for selection like in this chrome browser behavior.

Does anyone of you encounter a similar behavior in Edge v131?

Regards,
Vaine

AshishKM · ‎11-18-2024

Hi @Rain Vaine,

Yes this is known issue after latest browser update.

Its not showing the selection but the text is copied, you can try to past on notepad.

Check this KB, if you have support login credentials.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1638823

-Thanks,

AshishKM

Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

View solution in original post

AhmadHadiH · ‎11-19-2024

We have the same issue on Microsoft Edge 131

Meryem Kaibous · ‎11-20-2024

I have the same issue, even if I can copy the text but it's still hard to see what has been selected. I had several reclaims on that.

EmT · ‎11-25-2024

This issue related to Chromium bug. Chromium engine updates and breaks CSS hightlight inherent.

Both Chrome and Edge use Chromium engine.

In ServiceNow the visual cue of the text selected doesn't display as highlighted/selected. [37724277...

aygulakhmet · ‎03-12-2025

Hello All,

Is it possible to share UI script attached to the article?

Meryem Kaibous · ‎03-12-2025

Hello,

It's in the article: Not able to highlight text in doctype pages using Google Chrome V 121.0.6167.8 (beta, not a stable C...

In this paragraph: "If upgrading to any of these versions is not possible, please import the attached UI script into the affected instances as a temporary workaround."