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Cannot update IT customer feedback form fields

CarolMa6
Tera Expert

Hi, 

 

I have two variables "nature_of compliment" and "nature_of_complaint" trigger by the feedback type field. Now my issue is if any of the fields are populated the Feedback Category on the form doesn't not populate after submission. What did I miss? 

 

CarolMa6_0-1750842774468.png

 

Feedback Category field does not populate 

 

CarolMa6_1-1750842844288.png

Regards 

CarolMa

1 ACCEPTED SOLUTION

Shruti
Giga Sage
Giga Sage

Hi,

 

Check Record producer script line 3

current.description = description; should be current.description = producer.description;

View solution in original post

1 REPLY 1

Shruti
Giga Sage
Giga Sage

Hi,

 

Check Record producer script line 3

current.description = description; should be current.description = producer.description;