Cannot view image on Service Portal

[Hussain Kachwal]

Hello All,

I am stuck in an issue where I need to display an image on the landing console of Service Portal using OOTB Image Link widget.

I have uploaded the image on db_image table with category as Service Portal with image source in place.

Also, have linked the image in the image link widget. It happens that only admin users can view the image on the Portal but other can't.

Is there any other configuration needed to make the image visible to the end users?

I have even verified the read ACL on db_image table as a troubleshooting step but didn't helped.

Any update is welcomed.

-Thanks in advance.

[Alberto Consonn]

Any update on this?

If I have answered your question, please mark my response as correct and/or helpful so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto