cant find the exact code where SNOW have configured the "check conflicts" in change request form
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‎05-02-2024 04:27 AM
Hi,
i am trying to edit this check conflicts logic in the below way
1. get current cmdb_ci from the change request.
2. Glide cmdb_ci table and find the cmdb_ci
3. In the CI i have stored some of the blackout and maintenance schedule sys_ids
4.now check for the conflict with only those schedules stored inside that CI
i cant find the exact code where SNOW have configured the check conflicts in change request form
The UI action related to this is inactive.
i am not sure how this is getting used? and where they have made the current existing configuration?

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‎05-02-2024 05:05 AM
Hi,
There is UI action called 'Check Conflicts' on Change table. There you will find the logic.
Thanks.
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‎05-02-2024 05:22 AM
The UI action is in active, but even though the check conflicts in change request form is working?
that is the reason i raised this question on what basis it is running?