Capturing attachments in update sets
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‎04-20-2022 06:23 AM
Hi Everyone!
Question: What is the best way to capture an attachment in an update set? Also will the sys_id of the attachment change once its in a different environment?

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‎04-20-2022 06:29 AM
Hi,
where are you going to attach that attachment ? If you are attaching it to catalog item, ite will automatically capture in updater set, and you can move it to other instance also.
or We have to move the 'sys_attachment_doc' records pertaining to the sys_attachment record also.
Kindly mark correct / helpful if it works for you
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‎04-20-2022 06:41 AM
Yes, it will attach to a catalog item. I moved it and it didn't automatically attach. When you say "sys_attachment_doc" record can you ellaborate or give an example.

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‎04-20-2022 08:55 AM
can you please go through below link it will definetly help you
https://support.servicenow.
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‎04-21-2022 12:32 AM
Sorry, but I cannot see, how the linked article should help!