Cascading Filters not working for second level filters

Community Alums
Not applicable

Hi All ,

I have created a cascading filter as mentioned in service now wiki

Cascading filters

However I see that second level of filter isn't working for me . I have configured exactly the way they have explained in the example .

Screen Shot 2017-10-17 at 12.38.48 PM.png

Could anyone help me with this ?

Thanks in advance .

Regards,

Ankitha

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi Chandu Telu ,



Thanks for your response . I had taken care of the above mentioned points .


It worked when I changed my second level of filter from assigned_to to assignment group . Its working as expected now .



Regards ,


Ankitha


View solution in original post

2 REPLIES 2

Chandu Telu
Tera Guru
Tera Guru

HI Ankitha, Can you check this below images highlated points


find_real_file.png


Community Alums
Not applicable

Hi Chandu Telu ,



Thanks for your response . I had taken care of the above mentioned points .


It worked when I changed my second level of filter from assigned_to to assignment group . Its working as expected now .



Regards ,


Ankitha