Case is not present in Agent Workspace

Virendra Dwived
Tera Expert

‎02-05-2023 09:03 PM - edited ‎02-05-2023 10:22 PM

Hi All,

 

I got one PDI on Friday which has newly released version Utah . I am using Agent workspace, it does not have case in Agent Workspace whereas it used to be present in earlier version. I have installed a plugins still can't see Case in agent workspace.

 

Screenshot 2023-02-06 102923.png

cc: @kamlesh kjmar @Ankur Bawiskar 

Thanks in advance

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4 REPLIES 4

User14030
Kilo Contributor

‎08-18-2023 07:49 AM

I'm also facing the same issue, Can anyone help on this issue.

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User14030
Kilo Contributor

‎08-18-2023 07:51 AM

I'm also facing the same issue, Can anyone pls help on this issue

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Eswar Chappa
Mega Sage
Mega Sage

‎08-18-2023 08:19 AM

Hi @Virendra Dwived can you please elaborate the issue you are facing.

 

Thanks & Regards,

Eswar Chappa

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ashwitham
Tera Contributor

‎03-10-2025 09:49 PM

go to application menus in left navigation under system definition you can search title as Agent workspace and make it active then you can get it in left navigation  

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