Case Task Template
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-21-2023 12:59 PM
I'm creating a template for the creation of a Case Task. For the Subject (Short Description), I want to use the Subject of the Case. Is it possible to do that within the template?
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-21-2023 01:57 PM
Upon further review, when creating the Case Task, it automatically uses the Subject of the Parent Case in the Subject of the Case Task. Is there anyway to add something additional in front of it? For example, when I create the Case Task, the Subject shows 'Test'. Can I use the template the add something in front of it? For example, I want it to show 'Assessment - Test'