case work notes updating when change state is changed

[suresh101]

this is OOTB functionality, when change state is updated then case work notes are updating like below

from which script is causing this ?

[Mayur2109]

Hi @suresh101 ,

Can you please check if any onChange client script is running on state field of change table.

Please check and Mark Helpful and Correct if it really helps you.

Regards,
Mayur Shardul

[suresh101]

Hi @Mayur2109 

I have checked client scripts but couldn't find

[Mayur2109]

Hi @suresh101 ,

There should be a business rule for this then, try checking business rules.

Please check and Mark Helpful and Correct if it really helps you.

Regards,
Mayur Shardul

[suresh101]

Hi @Mayur2109 

I have checked both client scripts and business rules couldn't find anything, is there any other possibilities ?