case work notes updating when change state is changed
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‎09-19-2023 10:09 PM
this is OOTB functionality, when change state is updated then case work notes are updating like below
from which script is causing this ?
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‎09-25-2023 04:02 AM - edited ‎09-25-2023 07:14 AM
It is in this SI - CSMChangeIntegrations and this BR - Update case worknotes for state change