Catalog item categories
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16 hours ago
I have removed 'Sketch' from Catalog items for this category and is captured in update set but while moving it to another instance I don't see the change is reflected. When I opened the Catalog in test instance I can see still 'Sketch' is present.
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16 hours ago
Hi @RohitGeorgV
Did you try moving it via XML-based settings? Sometimes it doesn’t get collected or moved when using the update settings.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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16 hours ago
I tried moving using xml
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16 hours ago
Did you try cache.do once after moving. If not try manual active = false.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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16 hours ago - last edited 16 hours ago
Hi @RohitGeorgV
For sc_cat_item_category table , this category -item mapping is just a record.
Either use Force to update set related link to capture in update set
OR
Use xml export/import.
