Catalog Item Dropdown Options with Option Descriptions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-15-2024 08:05 AM
Hi everyone, I am fairly new to servicenow and wanting to create a dropdown field for a catalog item that has descriptions for every option. I understand that this can be done using a reference variable and setting the attributes to display additional columns. However, i would like to do this using a 'select box' variable that does not reference a table. Would this be possible using client scripts?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-15-2024 08:20 AM
I think it is not possible for options within the Select box variable
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-15-2024 09:43 AM - edited 05-15-2024 09:44 AM
Hi @JaimeG ,
Welcome to ServiceNow ecosystem. New to ServiceNow no worries, community is here to help. Just post your query.
I dont recommend the reference type variable for just 3 options. Refere type is use full when system aleady has some data in some table and we can use that data.
There just for 3 option, Select box is best option. You can create option with description in same line.
Note : the text field has only 80 character length.
output
-Thanks,
AshishKM
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution