Catalog item to send request to one of two groups depending on choice

[Thereza Van der]

Hi everyone 🙂

I have a catalog item called 'Provision New Server', I would like to do the following:

If 'Linux' is chosen, it should send the request to a group called 'LinuxServers'

If 'Windows' is chosen, it should send the request to a group called 'WindowsServers'.

I tried several things, but not sure what the best would be. I attach a screenshot of the portal page. Please tell me what the best approach would be?

I tried a UI policy but cannot get it to work but before I struggle too much I would like to know what the best approach would be so that I can spend time figuring it out.

[Thereza Van der]

Hi all, thanks for the assistance. I tried some of the suggestions, the ones with code is too complicated for me. I got it working 50%. What I did is, I created two assignment rules (screenshots attached), for the task to be routed to Linux group it works 100%, but the one for Windows does not work, it goes the the Linux group as well even though I specify the correct Windows group. The screenshots will explain better. How do I get the Windows one fixed?