Catalog item variables are not displaying in the Self - Service --> Raise a Request
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an hour ago
I modified the existing user account catalog form by adding 2 new fields in the form. It is displayed in the ServiceNow portal but not in the Self - Service --> Raise a Request. Please find the attached screenshot for reference and help me in fixing.
Under u_task_categories I am able to find this, Please help me
Regards,
Naganandini N
1 REPLY 1
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58m ago
may be some catalog client script or catalog UI policy is hiding them on native view?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
