Catalog Item Variables are not following Catalog UI policy all variables are mandatory

Moe13
Tera Expert

‎12-26-2023 12:49 PM

I have a catalog item that has a few catalog UI polices. For some reason the UI polices are working on the portal side but in the backend, the variables that are not supposed to be visible appears visible and mandatory on the RITM and SCTASK form. Can someone explain how to resolve and how is this possible?

0 Helpfuls
  • 500 Views
11 REPLIES 11

Moe13
Tera Expert
In response to Prathamesh G

‎12-27-2023 06:00 AM

Hi @Prathamesh G ,

 

It is applied to all three.

0 Helpfuls

abhishekdalvi
Tera Guru

‎12-26-2023 08:51 PM

Hi @Moe13 ,

 

Can you please check whether these  same variables are used in any other catalog client script. 

If yes then please check the code in that script. Try by making this catalog client script active false.

 

Issue may occurs due to one or more scripts working on the same variable. (UI Policy / BR / Catalog client script etc)

 

Please mark this response as correct or helpful if it assisted you with your question.

 

Regards,
Abhishek Dalvi
0 Helpfuls